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I. Principles, Definitions

(1). This data protection declaration informs you about the processing of your personal data when using this website. This declaration does not apply to other data processing outside of the websites described above, nor does it apply accordingly. The legal basis for this data protection declaration is Article 12 et seq. of the General Data Protection Regulation (GDPR).
(2). We only process your personal data lawfully in accordance with the applicable data protection provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and other special laws relevant to the respective individual processing.
(3). The term "personal data" within the meaning of Art.4 No.1 GDPR refers to all information that identifies you as a natural person or makes you identifiable. This includes, for example, your name, your address, your telephone number, your date of birth, your bank details, but also your IP address at the time you use this website.

II. Name and contact details of the person responsible

(1). We - Bilhandel Auto Karlstad, as the operator of the website, are responsible for the processing of your personal data within the meaning of Art.4 No.7 GDPR.

(2). Our full contact details are:

Bilhandel Auto Karlstad, Kolvgatan 4, 653 41 Karlstad.
Phone: +46 31 799 59 81, Fax: +46 31 753 77 45, Mail:

III. Type, scope and purpose of the individual data processing

1. Informational use of the website/s

In order to use our website for informational purposes only, it is generally not necessary for you to actively provide personal data. Rather, in this case we only collect and use those of your data that your Internet browser automatically transmits to us, such as:

- Date and time of retrieval of one of our Internet pages
- Name of the pages and subpages accessed
- Your browser type and version
- the browser settings
- the operating system used
- the amount of data transferred and the access status (file not found etc.)
- used search engines
- Your IP address
- Time zone difference to Greenwich Mean Tim (GMT)
- Website from which the request comes

We collect and use this data during an informational visit in order to enable the use of the Internet pages you have accessed and to ensure security and stability. The data collection described above usually takes place through the use of server log files.

2. Contact Request Form

(1). We also collect and use your name and e-mail address as part of the contact request forms you voluntarily use This is mandatory information marked with an asterisk so that we can process your request. We do not need any additional information about your company, your address, telephone number, etc. to process your request. However, this information can simplify and optimize processing. Of course, we also need information from you in the "Subject" and "Message" fields so that we can record your request at all.

(2). We delete the data generated in connection with the use of the contact form after the storage is no longer necessary, or restrict the processing if there are statutory storage requirements.

3. Purchase of Vehicles

(1). On the "Purchase" subpage at https://www.bautokarlstad/purchase.php you have the opportunity to obtain a non-binding preliminary evaluation of your vehicle from us. To do this, we need the mandatory information marked by an asterisk (name, e-mail address, vehicle characteristics) from you so that we can use this data to narrow down and determine the value of your vehicle in a technically reliable manner and to be able to correspond with you. You can leave us more information in the contact details and in the description field, as well as upload pictures of the vehicle. We do not necessarily need this data, but it helps us to make our estimate more precise and to be able to contact you more quickly.

(2). We use the data provided to us exclusively for the specified purpose of non-binding vehicle valuation and - if you want to sell the vehicle to us - also to justify and implement the purchase contract.
(3). We store the data for a period of 8 weeks after the information has been provided and delete it after this time if you have not responded by then.

4. Cookies, Tracking Technologies

(1). We use "cookies" for our website. Cookies are small text files that enable us to store specific information related to you on your PC while you visit our website. Cookies help us to determine the frequency of use and the number of users of our website and to make our offers as safe, comfortable, service-oriented and efficient as possible for you. Cookies enable our systems to make any default settings available immediately. As soon as a user accesses the platform, a cookie is transferred to the hard drive of the user's computer.

Only the data explained above about your use of the website is stored in the cookies we use.

(2). We use so-called "session cookies", which are only temporarily stored for the duration of your use of one of our Internet pages. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

(3). If you do not want browser cookies to be used, you can set your browser so that the storage of cookies is not accepted or is restricted to certain pages or you are informed as soon as a cookie is to be set. Please note that in this case you may only be able to use our website to a limited extent or not at all.

IV. Legal basis for data processing

General use of the website(s), contact request form, "vehicle purchase" form and cookies = Article 6 Paragraph 1 f) GDPR or additionally Article 6 Paragraph 1 b) GDPR when carrying out pre-contractual measures. Insofar as the data processing is based on Art. 6 Para.1 f) GDPR, we refer to the "legitimate interests" in the respective explanations under Section III

V. Duration of storage of your data

Irrespective of the storage or deletion periods already communicated to you for the individual case (see above), we only store your personal data for as long as one of the named legal bases legitimizes the storage. After the purpose for which the data was processed has been achieved or no longer exists, or after all legal bases no longer apply, we will only store your data to the extent and for as long as this is absolutely necessary due to the respective statutory retention period (e.g. commercial and tax retention periods). Otherwise, we delete your data in accordance with Art. 17 DS-GVO without you requiring a prior request for deletion.

VI. Transmission of the data to our service providers
Your data will be passed on to the provision of this website and for the aforementioned purposes, if necessary, to supporting technical service providers (e.g. web hosting providers, providers of website support, quality assurance or mailing service), which we of course carefully selected and properly in accordance with Art. 28 Para.3 DS -GVO have commissioned. These service providers are bound by our instructions and are regularly checked by us.

VII. Your rights as a data subject

1. Information

Within the framework of the statutory provision (Article 15 GDPR), you have the right to information about your personal data processed by us.

2. Correction

You can request us to correct incorrect personal data concerning you within the framework of the statutory provision (Article 16 GDPR).

3. Deletion

You can request us to delete your personal data if the legal requirements (Article 17 GDPR) are met.

4. Restriction of Processing

You can request the restriction of data processing under the legal requirements (Article 18 GDPR).

5. Right to data portability

Under the conditions and in accordance with Art. 20 GDPR, we will transfer your data to another person responsible if you have provided it to us.

6. Withdrawal of Consent

If you have consented to data processing in accordance with Art.6 Para.1 a) GDPR or to the processing of special categories of personal data in accordance with Art.9 Para.2 a) GDPR, you can revoke your consent at any time without the legality of this data processing up to is affected by this at the time of the revocation.

7. Right to Object

You have the right to object to data processing under the conditions of Art. 21 GDPR

8. Right to complain to supervisory authorities

If you believe that the data processing operations described in this declaration or other data processing violate the GDPR, you have the right to lodge a complaint with a supervisory authority in accordance with Article 77 GDPR.

End of the privacy policy